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Crisis Intervention and Community Response Program
Home » Youth Services » Crisis Intervention and Community Response Program
Crisis Phone Line
24/7
Local 705-728-5044 * Toll-Free 1-888-893-8333
- 24/7 support for individuals, agencies and emergencies
- Experts in mental health, addiction and suicide intervention
- Help with stability, coping and resources
- Navigation aid and community info
- Youth options for under 16 years of age
- In-person help if needed, coordinated through Crisis Line
- Confidential Crisis Line, except for emergencies
*The Crisis Line is confidential, except when imminent risks are identified and there is a need for emergency service or further intervention
Crisis Outreach and Support Team (COAST)
Partnered with Barrie City Police, South Simcoe Police, and Orillia OPP, our COAST services can be accessed by contacting our crisis line at 1-888-893-8333 or 705-728-5044. COAST teams, comprising mental health, addiction experts, and police, respond to 911 mental health calls, providing support, resources, and crisis intervention. COAST engages in Community Collaborate and Situation Tables, offers follow-ups on referrals, and collaborates with community providers. Please note, COAST operates on rotating shifts and is not available 24/7. In immediate emergencies, dial 911.
Crisis Bed Unit
We have 5 Crisis Beds, including one for Police referrals. Begin by contacting our crisis line for an initial risk assessment and in-person eligibility check. Our goal-focused Crisis Bed admissions are brief. Our facility offers comprehensive mental health and addiction support, referrals, and crisis planning. The Crisis Aftercare and Recovery (CARE) program provides ongoing care. These beds are for ages 16+, and Police referrals are available 24/7 via our crisis line.
Justice Safe Beds
Justice Safe bed programs serve as a crucial diversion from incarceration or unnecessary hospitalization for individuals experiencing mental health or addiction crises. Services are voluntary, and include residential accommodation to support individuals deemed unsuitable for hospital admission by medical professionals, and who are 16 and older, in crisis and with current police involvement. By focusing on de-escalation, stabilization, and connection to longer-term community services and treatment, Justice Safe bed programs aim to enable stable living conditions and address the overall health and well-being of their clients. The core activities of Justice Safe bed programs include temporary housing, basic living necessities, crisis support, counseling, assistance with daily living skills, and referrals to ongoing treatment and support resources. With a service model rooted in psychosocial rehabilitation and recovery, these programs prioritize working collaboratively with clients to meet their individual needs and goals. By providing a supportive and safe environment, safe bed programs strive to empower individuals in crisis to regain stability and successfully reintegrate into their communities while emphasizing voluntary engagement and partnership with clients throughout the process.