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M-SAA Accountability Agreeements

CMHA has a Multi-Sector Service Accountability Agreement (M-SAA) with the North Simcoe Muskoka Local Health Integration Network (NSM LHIN). The M-SAA is an accountability agreement that delineates accountabilities and performance expectations. They bring into one document various contractual agreements between the Community Health Service Providers (HSPs) and the NSMLHIN.

Within the Schedules of CMHA and NSMLHIN M-SAA, it is described for CMHA to provide services in Case Management, Primary Mental Care (clinics/programs), Crisis Intervention, Addictions Home Care, Residential Services, Health Promotion and Education, and Consumer/Survivor/Family Initiatives. Each of these services has descriptions organized as Functional Centers for easiness in reporting. Similarly, depending on the discipline, each program has standards to be followed to offer high quality and cost-effective services.

Below is the latest agreement.

2022-23 MSAA Service Accountability Extension

M-SAA Accountability Agreement – April 2018

For more information about these agreements visit the North Simcoe Muskoka Local Health Information Network (NSM LHIN) website:

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