Ontario Expanding OPP Crisis Call Diversion Program

The OPP Crisis Call Diversion program, announced earlier this year, is designed to help provincial police officers offer the most appropriate response to calls from individuals experiencing a mental health or addictions crisis by embedding professional mental health and addictions crisis workers into OPP Provincial Communications Centres. Once assigned to the call, a crisis worker can assist callers by providing resources and tools, offering referrals, and helping them navigate the mental health system. Alternatively, the crisis worker can provide support and assist in preliminary de-escalation when a call has been assigned to a police officer. Read more